wednesday service

memory kinda blur now....

this picture was taken.....

wait....

oh ya!

we're in the ktm, on the way to....

er....

i know i can remember this...

....

KLCC!

yea....

that was during last friday morning... vann was there to collect her custom made lenses and some other stuff. also looking around for the centre piece for our service on wednesday, since i'm manager. centre piece is the main thing on a table in a fine dining restaurant on display, located with the salt and pepper.




the centre piece used by my group's last manager, byron, were roses. i wanted something which can last longer than flowers, so as to save money for the other managers~ aren't i nice? xP but it aint that easy... thought of using glasses, filled them up water with those jelly which multiples and grows in water (think they're fungus) with a candle floating on top of it. can't imagine the shock when i saw that the other group which was serving with us actually using THAT idea..... swt...

although in the end i thought it was kinda troublesome and candles work and look better at night. we're serving lunch by the way. so i ended up buying this on the night before the service:



this was the easiest to handle and yea, cheaper xD
RM 3 each, i needed 11 of these for my 11 dear servers. 13 in my group, with one more as bartender. vann was the bartender this time, and when she's manager... i'll finally be the bartender. yay~ though it's still a LONG long time away~

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service for this time is silver service. so glad i wasn't serving, quite a few of them were having a pretty hard time with the service gear. i know i will be one of them if i were serving...=P

*service gear: a pair of large-sized fork and spoon used by servers to transfer food to the guests' plates.

being manager,
I DIDN'T DO MY HOMEWORK!
i admit that and it was pretty obvious i didn't during my briefing. i didn't even do the menu content. i called ivan, beste, caleb, cindy to ask for help... some calls didn't get through, some couldn't help much. in the end, josephine(my housemate) who was only a few metres away from me, with two doors as the gap between us, has her group's menu with her! imagine that....

two of my servers didn't have their menu's, so i was really glad i borrowed all 12 menu's from josephine. the content on the other hand... with the help from ethan, it was completed in a very short period of time before 8.30 am/ the time to be in the restaurant.





i asked for so much help from byron. filling up the forms, assigning duties, writing menu job briefings on the board, and just about most of everything.... that'll be the last time i'm gonna be like that and hope it doesn't happen to the managers-to-be in the future.

strong impression of the service: drinking at the bar DURING service, got caught by lecturer some more..... starting to think he wasn't aiming that at me though, he was shouting at a distance. shin was beside me drinking milk at the bar too. and he didn't mentioned about that to me even AFTER service. hmmmmm... nah, i think it's still me.

manager's the only who has to wear very formally for service, with blazer or coat. i borrowed from jeanette. she got a really high fever that day, so her table was cancelled. been missing class for 2 days already... hope she gets well soon...

i was also wearing skirt that day, along with my ever so high heels. i was walking around the restaurant and kitchen A WHOLE LOT of times, checking out every servers and helping some of them out. wanna take a guess on how my legs feel after everything was over?



ahhh~ the relieve when i could finally sit down NOT as the manager...

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first job when service started: welcome all the reserved guests to the restaurant. other than ticking the reservation list for the guests who have arrived, there's basically nothing else to do but observe. writing down whatever i wanted about how my servers serve, and pointing them out during the briefing after service. i find that the most entertaining part of being manager.

i enjoyed walking around checking out how everyone's doing, especially when they made a minor mistake. im so evil~ xD some were kinda nervous that i'll note that down and tell our lecturer, Mr Tay Boon. but he already had most of their mistakes taken without me to tell him. he is VERY observant of everything.

vann was busy at first when the guests started ordering beverages, then after that... she was SOO free with nothing to do. though she didn't waste her time and kept the bar clean. you can actually see her expressing her boredom... haha



no pictures were taken at all unfortunately, everyone was too busy with the service. i don't think our phones are allowed anyways... too bad there's no pictures =(

oh well, i'll just put in random pictures ~